Terms and Conditions

BetterYou RX Terms and Conditions

Please read these Terms and Conditions carefully before using the services offered by BetterYou RX, an online pharmacy headquartered in Mississauga, Canada.

Acceptance of Terms and Conditions

B yaccessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our services.


  • BetterYou RX: Refers to our company, which operates as an online pharmacy specializing in providing pharmaceutical products and healthcare services.
  • User: Refers to any individual or entity accessing or using our services.

Registration and User Accounts

  • To access certain features of our services, you may be required to register and create a user account. You agree to provide accurate and complete information during the registration process.
  • You are solely responsible for maintaining the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account.
  • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.


Use of Services

  • Our services are provided for personal use, and you agree not to use them for any unauthorized or unlawful purpose.
  • You must be at least 18 years old to use our services. If you are under 18, you may only use our services under the supervision of a parent or legal guardian.
  • You agree not to use our services to engage in any fraudulent, abusive, or illegal activities.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.


Product Information

  • We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant the accuracy, completeness, or reliability of any product information on our website.
  • The product images on our website are for illustrative purposes only and may not represent the actual product.
  • It is your responsibility to consult with a qualified healthcare professional for any medical advice or information related to the products or services we offer.


Pricing and Payment

  • All prices listed on our website are in the currency specified, and we reserve the right to change prices at any time without notice.
  • Payment for orders can be made through the available payment methods listed on our website. By providing your payment information, you authorize us to charge the applicable fees for your order.
  • In the event of incorrect pricing or payment processing errors, we reserve the right to correct such errors and may cancel your order.


Shipping and Delivery

  • We aim to provide accurate delivery estimates, but we cannot guarantee specific delivery times.
  • You are responsible for providing accurate shipping information. Any additional charges incurred due to incorrect or incomplete shipping information will be your responsibility.
  • Risk of loss or damage to products passes to you upon delivery.


Returns and Refunds

  • We have a return policy in place, and details can be found on our website. We will not accept returns for products that have been opened or used, unless they are defective.
  • Refunds will be processed according to our refund policy, and any applicable shipping fees are non-refundable.


Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.


Jurisdiction and Applicable Laws

The website (excluding linked sites) is operated and managed by BetterYourX and its affiliates, subsidiaries, officers, directors, employees, or agents, in accordance with the laws of Mississauga, Canada. By using the website, you agree to be bound by Mississauga law and to resolve any disputes through the courts in Mississauga. You also agree to submit to the exclusive jurisdiction of the courts in Mississauga for any legal proceedings related to the website.



The terms and conditions governing all BetterYouRX products and services can be located within the corresponding agreements. These terms should be reviewed in conjunction with any supplementary terms, conditions, or disclaimers made available on the BetterYouRX website. In the event of a conflict between these terms and those displayed on the website, the terms provided on the website shall take precedence. The information and content presented on the website are subject to modification at any time without prior notice. Likewise, these terms may undergo updates without prior notice by revising this posting. Customers are responsible for routinely reviewing these terms, and by continuing to access or utilize the website, they implicitly agree to abide by any revisions.


Compliance with Local Laws and Export Control

BetterYouRX reserves the right to modify the information, materials, and content available on its website (referred to as the “Information”) at any time without prior notice. These terms and conditions are also subject to change and may be updated by posting revisions. It is the user’s responsibility to periodically review these terms, and continued access or use of the website implies acceptance of any modifications. Please note that not all products, services, and information may be available in every province or outside of Canada. The Information should not be considered as an offer or solicitation to purchase or sell any products, services, or information in jurisdictions where such activities are unauthorized or illegal or to individuals for whom it is unlawful to make such offers or solicitations. The specific terms and conditions related to any product, service, or information will be determined when they are provided. Users are expected to comply with all relevant local, national, and international laws, and they may not use or export the Information or any copies or adaptations thereof in violation of any applicable laws or regulations, including Canadian export laws and regulations.


No Provision of Advice

The information provided on this website is strictly for informational purposes and should not be regarded as a source for diagnosing, treating, curing, or preventing any health conditions or prescribing medications. We strongly advise that you thoroughly review all information furnished by the manufacturers of the products, which is either on the product packaging or within the product labels, before using any of the products. Always seek guidance and treatment from your personal healthcare provider. The information presented on this website is not intended to replace or act as a substitute for professional medical advice, diagnosis, or treatment. If you have any concerns regarding your health, it is imperative to seek guidance from a qualified healthcare professional.


Important Notices and Disclaimers

BetterYouRX shall not be held liable for any damages, loss of data, or profit arising from the use or inability to use the website or the information provided on it, including but not limited to errors, delays, or interruptions. Users are responsible for taking necessary precautions to safeguard their data and equipment, including the use of antivirus software. BetterYouRX assumes no responsibility for the content of any websites accessed through our site, even if the content is unlawful, harassing, libelous, or infringing on the intellectual property or other rights of another person. The site and all information provided on it are provided “as is,” and BetterYouRX makes no express or implied warranties or representations regarding the website or the information. Users agree to indemnify and hold BetterYouRX, its affiliates, subsidiaries, officers, directors, employees, or agents harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising from the user’s use of the site or the information.


Ownership of Content and Intellectual Property Rights

BetterYouRX retains copyright and other intellectual property rights for all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code featured on the website (collectively referred to as “Content”). The design, structure, selection, coordination, expression, “look and feel,” and arrangement of the Content are also safeguarded by copyright, patent, and trademark laws, as well as other intellectual property rights and unfair competition laws. You are prohibited from reproducing, republishing, uploading, posting, displaying, encoding, translating, transmitting, or distributing any part of the website or the Content without the express written permission of BetterYouRX, except as allowed by these Terms of Use. BetterYouRX will vigorously uphold its intellectual property rights to the fullest extent of the law.


Email Communications and Online Correspondence

Please be aware that any communication sent via email over the internet may not be confidential and could potentially be intercepted, lost, or altered. BetterYouRX disclaims responsibility and liability for any damages arising from email communication between you and our company.


Non-Endorsement Clause

The content on this site does not constitute an endorsement or affirmation of third parties, their counsel, viewpoints, data, merchandise, or services.



The provision of links to external websites on this site is solely for the convenience of our users. BetterYouRX has not conducted reviews, endorsements, approvals, or control over these external sites and disclaims responsibility for their content, third parties associated with them, or the products and services they offer. Users engage in linking to other sites at their own discretion and assume any associated risks, understanding that BetterYouRX shall not be held accountable for any damages that may arise as a result of such linking. Links to software download sites are provided for convenience exclusively, and BetterYouRX bears no responsibility for any issues or consequences that may arise from downloading such software. Users are reminded that the utilization of any downloaded software is subject to the terms and conditions outlined in the accompanying license agreement, if applicable.


Transmission of User Content

Any material, information, or idea you transmit to or post on this website through any means will be considered non-proprietary and may be used by BetterYouRX for any purpose. However, you are not allowed to post or transmit any threatening, defamatory, obscene, inflammatory, or profane material, or any other material that could result in civil or criminal liability under the law.


Privacy Commitment

By agreeing to the collection and use of personal information as outlined in our privacy policy on the website, you consent to the terms of the policy. BetterYouRX reserves the right to update the privacy policy and will post any changes on the website. It is your responsibility to review the privacy policy each time you visit the website.


Complete Agreement

These terms, including any terms incorporated or referred to in them, constitute the complete agreement between you and BetterYouRX regarding the subject matter of these terms and replace any prior understandings or agreements (whether written, oral, or electronic). These terms may not be amended or modified except in writing by BetterYouRX or as provided in these terms.


BetterYouRX’s Use of Cookies and Data Collection

BetterYouRX utilizes cookies and website server logs to gather data on website traffic and usage patterns. This data, which remains unlinked to personally identifiable information, is employed to customize website content and offer features like e-coupons. Users have the option to decline all cookies by modifying their browser settings. Access to the website server logs, cookie usage data, and purchase history information is restricted solely to authorized BetterYouRX personnel and agents, all of whom are subject to strict confidentiality and security policies.


Your Commitment to Adherence with Relevant Laws

By accessing and utilizing the BetterYouRX website, you pledge to adhere to all pertinent laws and regulations, encompassing local, provincial, state, federal, and international statutes that govern your use of the website and its associated products and services.


Relationship Between BetterYouRX.com and Users

By accessing and using the BetterYouRX.com website, you acknowledge that you are an independent contractor, and your use of the website does not create or imply the formation of any agency, partnership, employment, or other similar relationships between you and BetterYouRX.com.



We reserve the right to terminate your access to our services at our sole discretion, without notice, for any reason, including if we believe you have violated these Terms and Conditions.

Changes to Terms and Conditions

We may revise these Terms and Conditions at any time without notice. Please review them periodically to stay informed of any changes.


Contact Information


If you have any questions or concerns about these Terms and Conditions, please contact us at info@betteryourx.com.


These Terms and Conditions were last updated on 09/18/2023.


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PO Box 29631, Mississauga RPO Central Parkway, ON L5A 4H2

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Welcome to Better youRx, where your well-being is our top priority. We are a leading pharmacy, committed to providing you with a wide range of medications, including insulin and diabetes supplies, along with an array of essential healthcare products. Our mission is to empower you on your journey to better health by offering high-quality pharmaceuticals and exceptional customer care.

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