Insulin shipments, being temperature-sensitive, are dispatched via Canada Post at a standard rate of $39.99 USD. Ensure you’re available to sign upon its arrival.
While Better You Rx commits to timely dispatches, we can’t control delivery delays post-shipment. Once dispatched, customers assume complete responsibility for their orders.
A signature upon delivery is mandatory for insulin orders. If unavailable at the time of delivery, your local post office might hold your medicine. Should any unclaimed medication be returned to us, the customer bears the cost, and no refunds will be issued.
For diabetic supplies and oral medications, a consistent shipping charge of $9.99 USD is applied.
To ensure quality, insulin orders are dispatched from Monday to Thursday.
Shipments from Canada to the US typically take between four to ten business days. Extended delivery times can be expected during peak periods.
Unexpected delays might occur if US Customs selects your package for inspection. We suggest placing refill orders ahead of time, especially during the festive season, to counter any potential delays.