In order to purchase a prescription drug, including all insulin products, from us, you’ll need a valid prescription. Once you’ve placed your order, you can provide us with the contact details of your local pharmacy or doctor. Our pharmacy team will then handle the prescription acquisition on your behalf, streamlining the process for you.

You have several options to send us your prescription:

  1. Email a copy of your prescription to “info@betteryourxcom”
  2. Fax a copy of your prescription to our toll-free fax number: “BYR Fax Number: 1-917-472-1249”
  3. Mail your prescription to our address.
  4. If you grant us permission, we can also reach out to your doctor’s office or local pharmacy to request a prescription transfer.

Absolutely! We provide shipping to all states within the United States, including Alaska and Hawaii.

Our shipping charges are standardized:

For items that do not require refrigeration – $14.99

For items that require refrigeration – $24.99

Shipping for items needing refrigeration is managed via Canada Post Express and comes with a tracking number. These items are securely packed in insulated containers with gel packs to maintain temperature during transit. Typically, delivery occurs within 4-10 business days, depending on the season.

For items not requiring refrigeration, orders usually arrive within 2-3 weeks.

Please note:

A signature is mandatory for delivery. If you’re unavailable, the package may require pickup at the post office. If unclaimed, return to the sender is at the customer’s cost.

To ensure prompt delivery, shipping occurs from Monday to Thursday. During busy holidays, it’s wise to place orders as early as possible.

Upon shipping, betteryourx.com transfers full responsibility to the customer for ensuring timely package reception.

Insulin products are carefully packed within an insulated container along with gel packs to maintain controlled temperatures during shipment.

If your insulin arrives warm, kindly store it in the refrigerator. Insulin can be stored at room temperature for a maximum of 30 days.

If you have any inquiries or worries, don’t hesitate to reach out to us whenever you need assistance. the toll-free number is “1-647-576-2076”, and we’re here to assist you.

Certainly, we provide this service!

Please be aware that requests for price matching are subject to review. If you wish to request a price match with a competitor, kindly share the URL of their website and/or a screenshot of their current pricing. This offer cannot be combined with any other coupons or special promotions.

Absolutely, feel free to dial our toll-free number at “1-647-576-2076” to connect with a pharmacist if you have any inquiries regarding your medication. Additionally, your order will include a patient education sheet about your prescribed medicine.

We have the capacity to supply medication for up to a 3-month duration per order.

If you possess a valid prescription for your pet, we’re here to help. Simply create a new account, choose the “Pet” option, and proceed with your order. Alternatively, you can also place the order by calling us at our toll-free number: “1-647-576-2076”

PO Box 29631, Mississauga RPO Central Parkway, ON L5A 4H2

 generic medication is produced by a company other than the original developer once patents expire. These versions offer the same active ingredient and therapeutic effect as the brand-name drug, but at a lower cost. Though they might have slight variations in appearance, such as size, shape, or color, they maintain the same essential characteristics.

The medications sourced from our partnered pharmacies might appear different due to their origins from various countries. Likewise, generic versions may vary in size, shape, color, and other additives.

However, both these medications contain the identical active ingredient found in brand-name counterparts.

Hence, generic medications deliver the same therapeutic benefits. For queries or concerns, reach out to us at our toll-free number to speak with a pharmacist.

The presence of medications within our affiliated pharmacies can differ. Should you seek a particular medication not listed on our site, kindly dial our toll-free number 1-647-576-2076” or commence a chat with our customer care representatives. We’re delighted to investigate whether one of our contracted pharmacies can procure the medication for you.

In the event that your package doesn’t reach you within 10 business days from its shipment date, a representative from our loyalty team will reach out to you.

Please be aware that we do not process returns for medications. However, if there is an issue with the shipment you received, kindly contact us via our toll-free number: “1-647-576-2076”.

At the moment, we do not support insurance as a payment method. Nevertheless, we can offer customers medical expense reports to facilitate insurance claims.

Safeguarding your confidential information is of utmost importance to us. Adhering to Canada’s PIPED (Personal Information Protection and Electronic Documents) Act, we are strictly prohibited from disclosing your personal, medical, or financial details to anyone without your explicit consent, except the healthcare professionals involved in fulfilling your prescriptions.

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Address

PO Box 29631, Mississauga RPO Central Parkway, ON L5A 4H2

Contact Us

1-647-576-2076

info@betteryourx.com

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