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matters most: caring for your patients.
About the Service
Reliable Virtual Medical Assistants for Your Practice
Our Virtual Medical Assistant service is designed to support healthcare professionals with day-to-day tasks—so you can spend more time with your patients and less on paperwork. From managing appointments and handling patient inquiries to billing support and data entry, our trained assistants work remotely and seamlessly integrate into your workflow. Reliable, HIPAA-compliant, and always professional.
Our virtual medical assistants can manage scheduling, patient intake, EHR updates, billing support, insurance verification, and more — all remotely
Roles Offered
Virtual Health Billing Assistant
Primary focus: General admin support for clinics and providers.
- Updating and managing EHR/EMR systems
- Creating and managing patient records
- Document management and data entry
- Insurance verification coordination
- Coordination of referrals and lab results
- Medical transcription assistance
- Internal communications support (email/calendar/inventory)
- Processing faxes, emails, and patient documents
- Sending follow-up emails to patients or providers
Virtual Health Billing Assistant
Primary focus: Billing, collections, and insurance coordination.
- Preparing and submitting insurance claims
- Following up on unpaid or denied claims
- Generating patient invoices and statements
- Insurance benefits verification
- Pre-authorization and prior authorization support
- Medical coding support (CPT, ICD-10 basics)
- Payment posting and reconciliation
- Communicating billing concerns with patients
- Tracking patient balances and initiating collections follow-up
How It Works
Your Virtual Assistant Journey in 4 Easy Steps
Discovery Call
Let’s talk! We’ll learn about your clinic’s daily operations, your pain points, and what kind of support you need most.
Role Matching
We’ll carefully pair you with a trained virtual medical assistant whose skills and experience align with your practice.
Onboarding
We’ll handle the setup, provide training if needed, and ensure your assistant is fully integrated into your systems and routines.
Start Delegating
Time to take a breather—your assistant is ready to take on admin tasks, manage patient interactions, and lighten your workload.
What our Client Says
Rated 4 out of 5
💬 “Hiring a virtual medical assistant was the best decision for our clinic. We’ve saved so much time on admin work, and our patients love how responsive we’ve become!”
Dr. Angela Reyes
Doctor
Rated 4 out of 5
💬 “Our assistant is professional, organized, and friendly with patients. It feels like she’s been part of our team for years.”
Carla T
Head Nurse
Rated 4 out of 5
💬 “From appointment scheduling to billing support, everything runs smoother now. I finally get to focus on patient care again.”
Dr. Luis Navarro,
Pediatrician