Please read these Terms and Conditions carefully before using the services offered by Better You Rx, a prescription referral service with a licensed contracted dispensing department, headquartered in Mississauga, Canada.
Acceptance of Terms and Conditions
By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Definitions
Better You Rx refers to our company, which operates as a prescription referral service with a licensed contracted dispensing department, specializing in connecting patients with medications and healthcare solutions.
User refers to any individual or entity accessing or using our services.
Registration and User Accounts
To access certain features of our services, you may be required to register and create a user account. You agree to provide accurate and complete information during registration.
You are solely responsible for keeping your account credentials confidential, including your username and password. You are responsible for all activity that occurs under your account.
Please notify us immediately if you become aware of any unauthorized use of your account or any security breach.
Use of Services
Our services are provided for personal use only. You agree not to use them for any unauthorized or unlawful purpose.
You must be at least 18 years old to use our services. If you are under 18, you may only use our services under the supervision of a parent or legal guardian.
You agree not to engage in any fraudulent, abusive, or illegal activities through our platform.
Better You Rx reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Product Information
We make every effort to provide accurate and current information about the products and services available through our platform. However, we do not guarantee the completeness or reliability of any product information displayed on our website.
Product images are for illustrative purposes only and may not represent the exact product received.
It is your responsibility to consult with a qualified and licensed healthcare professional for any medical advice related to the products or services we refer you to.
Pricing and Payment
All prices listed on our website are in the currency specified. Prices are subject to change at any time without prior notice.
Payment can be made through the available methods listed on our website. By providing your payment details, you authorize Better You Rx to charge the applicable fees for your order.
In the event of a pricing error or payment processing issue, we reserve the right to correct the error and may cancel the affected order.
Shipping and Delivery
We aim to provide accurate delivery estimates, but specific delivery times cannot be guaranteed.
You are responsible for providing a complete and correct shipping address. Any additional charges resulting from incorrect or incomplete shipping information will be your responsibility.
Better You Rx ships directly to your residential address. We do not ship to doctors’ offices, medical clinics, or hospitals. Risk of loss or damage to products passes to you upon delivery.
Returns and Refunds
Our return policy details are available on our website. We do not accept returns on products that have been opened or used, unless the product is defective.
Refunds are processed in accordance with our refund policy. Applicable shipping fees are non-refundable.
Intellectual Property
All content on the Better You Rx website, including text, graphics, logos, and images, is protected by copyright and applicable intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
Jurisdiction and Applicable Laws
The Better You Rx website is operated and managed in accordance with the laws of Mississauga, Canada. By using our website, you agree to be bound by the applicable laws of Mississauga and to resolve any disputes through the courts located in Mississauga. You also agree to submit to the exclusive jurisdiction of those courts for any legal proceedings related to our services.
General
The terms and conditions governing all Better You Rx products and services are found within their corresponding agreements. These terms should be read alongside any additional terms, conditions, or disclaimers available on the Better You Rx website. If a conflict exists between these terms and those displayed elsewhere on the website, the terms displayed on the website will take precedence.
The information and content on our website may be changed at any time without prior notice. These terms may also be updated at any time by revising this page. You are responsible for reviewing these terms regularly. Continued use of our website means you accept any revisions that have been made.
Compliance with Local Laws and Export Control
Better You Rx reserves the right to modify any information, materials, or content on its website at any time without prior notice. It is your responsibility to review these terms periodically, and continued access to or use of the website implies acceptance of any updates.
Please note that not all products, services, or information may be available in every region. Nothing on this website should be considered an offer or solicitation to purchase or sell any product or service in jurisdictions where such activity is unauthorized or illegal.
Users are expected to comply with all relevant local, national, and international laws. You may not use or export any information from this website in violation of applicable laws or regulations.
No Provision of Advice
The information provided on this website is strictly for informational purposes only. It should not be used to diagnose, treat, cure, or prevent any health condition, nor should it be considered a substitute for professional medical advice. Always consult your personal healthcare provider before making any decisions related to your health or medications. If you have concerns about your health, seek guidance from a qualified healthcare professional.
Important Notices and Disclaimers
Better You Rx shall not be held liable for any damages, loss of data, or financial loss arising from the use of or inability to use this website or any information provided on it. Users are responsible for taking appropriate precautions to protect their own data and devices.
Better You Rx assumes no responsibility for the content of any third-party websites accessible through links on our site. All information on this website is provided on an “as is” basis, and Better You Rx makes no express or implied warranties regarding its accuracy or reliability.
By using this website, you agree to hold Better You Rx, its affiliates, officers, employees, and agents harmless from any claims or demands arising from your use of the site.
Ownership of Content and Intellectual Property Rights
Better You Rx retains full copyright and intellectual property rights over all text, graphics, logos, photographs, trademarks, and other content featured on this website. You are not permitted to reproduce, upload, transmit, or distribute any part of this website or its content without the express written permission of Better You Rx.
Email Communications
Please be aware that email communications sent over the internet may not be fully secure and could potentially be intercepted or altered. Better You Rx is not responsible for any damages arising from email correspondence between you and our team.
Non-Endorsement
The content on this website does not constitute an endorsement of any third-party products, services, opinions, or information unless explicitly stated.
Third-Party Links
Links to external websites on this site are provided for convenience only. Better You Rx does not review, endorse, or control the content of third-party websites and is not responsible for their content or practices. You access third-party links at your own risk.
User Content
Any information or material you submit or post to this website may be used by Better You Rx for the purposes of improving our services. You agree not to submit any threatening, defamatory, obscene, or unlawful content through our platform.
Privacy
By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. Better You Rx reserves the right to update the Privacy Policy at any time. It is your responsibility to review it each time you visit our website.
Cookies and Data Collection
Better You Rx uses cookies and website server logs to gather general data on website traffic and usage patterns. This information is not linked to any personally identifiable information and is used solely to improve website content and user experience. You may choose to disable cookies through your browser settings at any time. Access to this data is restricted to authorized Better You Rx personnel who are bound by strict confidentiality standards.
Relationship Between Better You Rx and Users
By accessing and using the Better You Rx website, you acknowledge that you are an independent user. Your use of this website does not create any agency, partnership, employment, or similar relationship between you and Better You Rx.
Termination
Better You Rx reserves the right to terminate your access to our services at any time, without prior notice, for any reason, including if we believe you have violated these Terms and Conditions.
Changes to These Terms and Conditions
We may revise these Terms and Conditions at any time. If a significant change is made, we will make reasonable efforts to notify you in advance. By continuing to use our website after any revisions take effect, you agree to be bound by the updated terms.
SMS Terms and Conditions
SMS Consent and Communication
Better You Rx may send SMS messages to customers who have provided their consent to receive text communications. Phone numbers collected as part of the SMS consent process will never be shared with third parties for marketing purposes.
Types of SMS Messages You May Receive
If you have opted in to receive text messages from Better You Rx, you may receive messages related to:
- Order status updates and shipping notifications
- Prescription referral process updates
- Follow-up reminders from our customer care team
- Responses to customer care inquiries
Example message: “Hello, this is Better You Rx. Your order has been processed and is on its way to your address. For assistance, reply HELP. To stop receiving messages, reply STOP. Message and data rates may apply.”
How to Opt In
You may opt in to receive SMS messages from Better You Rx through any of the following:
- By submitting an online form on our website
- By verbally providing consent during a customer care call
- By completing a digital or paper intake form
Your consent will not be shared with any third party for marketing purposes.
How to Opt Out
You may opt out at any time by replying STOP to any SMS message you receive from us. Once you opt out, no further messages will be sent. You may opt back in at any time by replying START.
Message Frequency
Message frequency will vary based on your order activity and communication needs. You may receive up to a few messages per week related to your prescription referral or order updates.
Standard Messaging Disclosures
Message and data rates may apply. To opt out, reply STOP. For help, reply HELP or contact our customer care team directly.
Contact Us
If you have any questions about these Terms and Conditions or any of our services, please reach out to our customer care team.
Better You Rx
Address: PO Box 29631, Mississauga RPO Central Parkway, ON L5A 4H2
Phone: 1-647-576-2076 1-917-472-1249
Email: info@betteryourx.com
Working Hours: Monday to Friday, 10:00 AM to 6:00 PM CST
These Terms and Conditions were last updated in 2026. Better You Rx reserves the right to modify these terms at any time without prior notice. Please review this page periodically to stay informed of any changes.